Purchasing Artwork

Q. Are all the paintings original?

A. Yes. All paintings are  hand-created with painted edges, I currently don't offer any digital reproductions, so each piece sold is an original.

Q. Will the colours not look different than on my computer?

A. There may be slight variations to the colour, depending on individual monitor settings;  we try and represent the colours as best we can. In most cases the colours are just more vibrant in real life.

Q. What happens once I place my order?

A. Once you have placed your order, you will receive a confirmation email. We will then arrange the delivery of your painting as its 'in stock' or advise you.

Q. How do I hang my painting?

A. Most of the paintings are created on canvas, They are strung ready to hang.

Payments

Q. How secure is your website?

A. We use PayPal, which is a secure payment gateway.

Q. Can I pay by cheque?

A. Yes we do accept cheques, please contact me with the title of the artwork that you wish to purchase so I can remove it from sale. I will then contact you to confirm order and arrange payment.

Q. Are my card details safe?

A. Your card details are NOT Stored by us, your details maybe stored via PayPal but they and kept extremely safe. For more information please visit http://www.PayPal.com 

Q. Are my personal details safe?

A. Your personal details are used only for this transaction, and kept extremely safe.

Q. What cards do you take?

A. PayPal may take MasterCard, Visa, Visa Electron, Switch, Solo, Delta and American Express. If we are not offering your card, please contact me.

Delivery

Q. How long will delivery for my painting take to deliver?

A. If you painting is 'in stock' please allow 5-7 working days.

Q. How much are your delivery charges?

A. We offer Free UK delivery and  If you are not completely satisfied with any work purchased, you can receive a full refund [excluding delivery costs] within ten days of receipt. Meaning that in the case of a return you are liable to pay the cost of shipping the work  which should be insured for the full amount and returned in its original condition.

Q. Who will deliver my painting?

A. Most paintings are sent via Parcel2Go and require a signature. The couriers vary depending on the size of the painting. You will recieve an online tracking number which will enable you to follow  which stage of the journey your painting is at. 

Q. How is it packaged?

A. All paintings are well packaged to insure safe delivery. Most paintings will be securely bubble wrapped and come in a box.

Q. Do you deliver worldwide?

A. Yes but this is not free!. Also we do not have an automated checkout option for international purchasers. If you are interested in a specific piece of art please contact me so I can work out the relevant postage costs for you.

Q. What are your international shipping charges?

A. This is dependent on where you are, and the size of the painting, so please contact us for prices.

Q. I require urgent delivery, is this possible?

A. Yes, please contact me, there may be an additional charge depending on your requirements.

Q. Can I collect in person?

A. That is no problem at all, we can arrange a date that best suits you.

Q. Can I request my painting to be delivered on a particular day?

A. Certainly, just let us know which day would best suit you, Saturday deliveries are extra. Please contact me directly.